Aldrees Petroleum & Transport Services Company
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Customer Service : 92 000 2667
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عزيزي العميل: خدمة واعي متوفرة حاليا للشركات فقط، و سيتم الإعلان قريبا عن خدمة الأفراد
Dear customer: WAIE service is currently available for companies only, and will be announced soon for individuals.
TERMS AND CONDITIONS
WAIE services are available only at Aldrees fuel stations that are listed in our website.
The customer may cancel this agreement at any time and stop the services on condition that the customer must inform Aldrees Company in writing before 48 hours and handing over all the TAGS and the SMART CARDS. The customer will be refunded the remaining balance in his account.
The customer assumes responsibility for all the information that he entered into the system.
The tags are the property of the customer and under his responsibility and can't be transferred to another vehicle and the customer should instruct his driver not to tamper with the tags.
Fuel prices are subject to change by the government and the prices will change automatically in the WAIE system by the same amount.
Upon registration in the WAIE system the customer will get an account number thru which he can manage his account from anywhere in the world with internet access and he will be responsible for all transactions in his account.
The customer will get a 2-year free warranty period against manufacturing defects, starting from the date of installation in the vehicle. The warranty shall not cover any misuse by the users.
Fuel prices in stations outside city limits are according to government regulations.
Upon signing this agreement and acceptance to use WAIE system, the customer declares that he agrees and accepts the terms and conditions of the agreement between him & Aldrees Petroleum & Transport Services Co.
The Electronic tag is Free.
In case of the electronic tag is canceled before 6 months from the date of installation, the value of the tag 100 SAR (not include vat) will be deducted from account balance
In case of the electronic tag not installed within 90 days from the date of payment order, the tag order will be auto cancel.
The price of the replaced tag is 50 SAR (without vat).
First Smart Card Free.
Smart card price SR 10 for additional smart card, including VAT without monthly fees for normal Account and monthly fees 11.50 SR including VAT for the premium account.
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